If, for any reason, you wish to change or cancel your order you can do so by calling 18001022394 (9 am to Midnight only) or email sales@khannagems.com Please give at least 48 hours’ notice before the requested delivery date.
Order cannot be canceled or modified within 24 hours from delivery date or time.
In rare case of service failure or quality complaint, you can write an email to sales@khannagems.com and our team will respond you within 8-12 working hours.
Our team will process a quick investigation on your order and in case of any quality / service failure found, we assure to re-deliver your product with complimentary flowers within next 24 hours.